Act on Specified Commercial Transactions

The information on this page is provided under the Specified Commercial Transaction Act of Japan.

Distributor

Suns Bright Co., Ltd./Sun’s Bright Co., Ltd.

Trade Name/Service Name

TENZOU

Representative

Mitsuo Okamoto

Address

4-14-3 Mizumoto, Katsushika-ku, Tokyo 125-0032, JAPAN

Phone Number

+81.3.5699.5112

Telephone reception hours

9:0018:00

E-mail address

sales@tenzou.jp

URL

http://www.tenzou.jp

Price List

See product items page

Charges other than the order total

There will be an extra “shipping and handling charge.”
Shipping charges to remote islands and overseas vary based on delivery destination location.
Shipping and handling charges are based on the order total and include international shipping and insurance.
Notification of additional charges will be in our order confirmation email.

Delivery times

Our goal is to ship products within 2 to 10 days.
There may be delays due to the content of your order, availability, and during busy periods.
(Some products on our website may require time to complete.)

Payment methods

Credit cards and PayPal

Returns and Exchanges

No returns after shipment.
Returns and exchanges only accepted for reasons on our side as follows:
Wrong product delivered.
Defective product delivered.
Product was damaged during delivery.

Payment term

Varies depending on the card used.

 Delivery delay

We try our best to ship as soon as possible once we receive your order, but due to natural disasters, system malfunction and other unforeseeable causes, there may be delays in delivery. We shall not be held responsible to our customers or any third party for any direct or indirect damages or losses related to this matter.

Currency Switch

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